Steps to Fix QuickBooks Error 1328
Do you see an error message – Error 1328, error updating file C:\Config.Msi\PT****.tmp, system error, while working on QuickBooks? You don't have to worry about it. As you go down the article, you will able to resolve the problem quickly.
QuickBooks is one of the popular business accounting software that integrates with advanced features and tools. It provides effortless management of regular financial and accounting tasks. At the same time, it is also prone to problems such as QuickBooks error 1328, which occurs while updating on installing the QuickBooks. That's the reason it is also known as QuickBooks update error 1328. This guide covers the reasons for error code 1328 and troubleshooting steps to eliminate this problem. Once followed, you will get rid of this issue and continue working hassle-free on QuickBooks.
What is QuickBooks error code 1328?
QuickBooks error code 1328 is a runtime error that occurs while installing, installing, updating, or repairing the QuickBooks program. It can appear on your computer screen in different ways; the most common way is through this path - C:\Config.Msi\PT****.tmp. Here the config.msi is a temporary folder that stores data necessary to rollback an installation if it fails. When the application installs correctly, the contents in these folders are deleted. When the content is not removed, it causes problems in QuickBook's ability to repair or update itself.
Reasons for QuickBooks error 1328
Some of the possible reasons that cause QuickBooks error code 1328 are below.
1. The primary reason is you are trying to install a QuickBooks version with a license number that differs from the previous version.
2. Another reason is the windows registry is having some invalid entries, hampering the QuickBooks functioning.
3. The possibility of a malware attack cannot be denied.
4. You are using a corrupted software file.
5. The QuickBooks application is not installed correctly.
6. An improper system shut down due to power failure is causing an error 1328.
7. There could be a network error while installing or downloading the software.
Symptoms that indicate QuickBooks update error 1328
Whenever the QuickBooks application succumbs to error 1328, it responds in a very different manner. The following are the symptoms that clearly indicates that the QuickBooks software is facing this error code 1328.
1. You won't be able to install or uninstall QuickBooks.
2. The QuickBooks application won't allow you to update the new version.
3. QuickBooks stops abruptly or gets damaged.
4. An alert message appears on the screen displaying QuickBooks error code 1328.
5. Your Windows become sluggish or fails frequently.
6. The response time gets very high.
Step-by-step process to eliminate QB update error 1328
Method 1. Locate the config.msi file
1. Firstly, you will need to right-click on the start button and hit explore.
2. Now double-click on C drive.
3. The next step is to click tools and choose folder options.
4. Further, you will need to click on the view tab and select hidden files and folders.
5. Now click apply and click ok to save the settings.
6. Next, again click on tools and select the folders option.
7. Now go to the view tab and select hide protected operating system files.
8. To save the settings, click apply and then click ok.
9. After that, you will have to right-click on configure.msi and select rename.
10. Add .OLD at the end of the file name and click enter.
11. Finally, you will need to hide the protected operating system files and hidden files and folders again.
Method 2. Use the registry repair tool to fix error code 1328
1. Firstly, you will have to use a registry repair tool to fix the damaged registry entries related to QuickBooks.
2. The next step is to use a malware repair tool to fix any infection type and eliminate viruses and malware from your computer.
3. Also, delete all junk files and unwanted folders from your system.
4. Ensure that your system is not carrying any outdated PC drivers.
5. Ensure that you have not made any recent system changes and if you have already made it, then re-store and undo the alterations.
6. Further, you will have to uninstall the QuickBooks and reinstall it using the required steps.
7. After that, open and run the Windows system file checker (SFC/scannow) and then install the essential windows update.
Method 3. Quickly repair your QuickBooks installation
1. Login to windows using admin permissions.
2. Now search the Control Panel on your system, go to the programs, and then hit the features section.
3. Here you will need to locate the QuickBooks files, click over it and select uninstall or change.
4. When the QuickBooks installer appears, click the repair option.
5. Now start running QuickBooks and apply the patch up during this process.
6. If the patch does not apply, then move to the next solution.
Method 4. Reinstall QuickBooks using the clean install
1. First of all, you will have to uninstall the QuickBooks application.
2. After that, use a clean install to reinstall the QuickBooks.
3. To reinstall, you can either use an installation disk or directly download the file from the QuickBooks website.
4. To install using installation disk, insert the CD into your system, download the setup file, and use instructions to install it on your computer.
5. And to directly install from the website, you will need to go to the QuickBooks homepage, download the required file, and install it on your system using on-screen instructions.
Get on-call assistance for fixing QuickBooks error 1328
Great! Hopefully, you would have eliminated the QuickBooks error code 1328 using these four methods. Generally, the users fix this in the initial two steps only, or a few times, they might have to cover all the four solutions. However, if you cannot fix this or don't want to waste your time, let us do this headhunting for you. We have a team that has resolved QuickBooks update error 1328 in the past. Contact us to get rid of this nasty problem.
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