How To Quickly Solve QuickBooks Error 15215?

 QuickBooks is extremely suitable software handling the finances of all small and medium-sized businesses. Being a software application, it is always required to keep it up-to-date. However, when you install its updates, you can face QuickBooks Error 15215. It is a common error usually been encountered when you attempt installing a major update. Although, such an error signifies that QuickBooks won’t verify the digital signature for the update file. Luckily, there is an easy and simple fixing guide. To learn how to get it resolved in less time of interval, read the post.

What Actually Causes QuickBooks Error 15215?

QuickBooks Error 15215 can be caused by several issues. Here is the list of most possible reasons for its appearance:

·       Due to conflict with another application while downloading a payroll update.

·       When having a problem connecting with the server.

·       Due to Firewall Settings or Antivirus software.

·       If Internet Explorer Settings is inappropriately configured.

·       Due to the incomplete installation of QuickBooks.

·       Windows files or QB payroll program files are virus-infected.

Effectual Solutions To Fix QuickBooks Error 15215

Go through the instructions noted underneath. Continue following the provided solutions one after another unless the QuickBooks Error code 15215 issue gets dissolved. Let’s begin:

Solution 1: Identify And End Up The Conflicting Program

If any other program is running in the system background and conflicts during a payroll update, close the conflicting program ASAP. Here is how to do so:

·    From your keypad, press the “Ctrl + Alt + Del” keys simultaneously to open the Control Panel.

·     In the Control Panel, you can view the list of currently running programs.

·     Simply, you have to click the “Processes” tab.

·    And then finally click the “End Process” button to stop the programs from running in the background.

Now, check if you still receive the same error even after ending the process. Move to the next fixing method.

Solution 2: Verify Internet Explorer Settings

The wrong configuration in the Internet Explorer Settings is the real cause for the occurrence of QuickBooks Error 15215. That’s why we are here suggesting you first check and verify the settings of the Internet Explorer browser. Here is what to do for the same:

·   First and forecast, close the QuickBooks Desktop program if it is currently running in Windows.

·    Next, open the Internet Explorer browser on your PC

·    Now, go to the “Tools” menu and select “Internet Options”.

·     In the Internet Options window, click the “Advanced” tab.

·    Afterward, under the Settings section look for the Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.

·     Now, make sure that the Use TLS 1.0 option is checked, and the Use TLS 1.1 and Use TLS 1.2 options are unchecked.

·      Once you are assured about it, press “OK” to exit the Internet Options window.

·      Close the Internet Explorer window now, and then reboot your operating system.

·    When your PC restarts, launch your QuickBooks Desktop and try downloading the payroll update once again to check for the errors.

If the QuickBooks Error 15215 problematic error yet persists, move to the next solving method.

Solution 3: Verify The Digital Signature Certificate

QuickBooks errors starting with 15*** are normally connected to digital signature certificates. So, maybe there is an issue digital signature certificate due to which you come across QuickBooks Error 15215. In that circumstance, you have to ensure that you install the proper one in order to install the update successfully. This can be a somewhat lengthy process but it is pretty much helpful. Let’s stick to the instructions provided beneath:

·   Do a Windows Search for QBW32.exe or find it manually using the following navigation:

Ø  C:\Program Files\Intuit\QuickBooks

·   Afterward, place a right-click on the “QBW32.exe” file, and then select “Properties”.

·  Go to the “Digital Signature” tab and make sure that Intuit, Inc. is selected in the list of signatures.

·     Next, click “Details”. After doing so a Digital Signature Details window will open. There you need to click on the “View Certificate” option.

·   Search for the “Install Certificate” button in the Certificate windows and then place a click on it.

·    Thereafter, press the “Next” button continuously until you see the “Finish” tab. Once you see the Finish button, it means that the Certificate has been installed properly.

·      Now, Click on “Finish”.

·  Restart your PC, reopen QuickBooks and try downloading and installing the payroll update again. If no error appears during the updating process, it’s great! You have solved your problem. But if the same error exists, move to the next solution.

Solution 4: Restart Windows System In Selective Startup Mode

To ensure that no other application is hindering QB from performing the updates, try switching your system to Selective Startup mode. Here is how:

·       Close QuickBooks Desktop first.

·       Press “Windows + R’ keys together on your keyboard to open the Run dialog box.

·       Now, type “msconfig” in the search field and hit the “Enter” key.

·       Doing so a System Configuration Utility dialog box is shown. Select the “Selective Start-up radio” button.

·       Uncheck the “Load Startup Items” checkbox

·       Click “Apply”, and “OK” to finally save the changes.

·   Reboot your PC, re-launch QuickBooks, and attempt downloading the payroll update.

This time, you may not face QuickBooks update Error 15215.

Contact Our 24/7 Online Support Team For Handy Remedies

Hopefully! The aforementioned instructions work out for resolving QuickBooks Error 15215. If this unfortunately is not effective and you need more info, call us soon. We are available round the clock at the helpline number to connect with you anytime and provide you one-stop support. So, feel free to contact us and get an instant troubleshooting guide with optimum ease.